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Frequently Asked Questions - Web Conferencing

Overview:

Q. What is Microsoft Office Live Meeting?
A. Live Meeting is a hosted Web conferencing service that enables you to communicate and collaborate with anyone, anywhere using just a PC and an Internet connection. From small collaborative meetings to large-scale presentations, Live Meeting is the perfect solution for all of your online presentation and meeting needs.

Q. What are the key benefits of Live Meeting?
A. Live Meeting provides unique interactive tools, integrates with your existing systems and productivity applications, and incorporates a familiar and easy-to-use interface that improves remote collaboration and enables effective meetings for companies of all sizes. And with the real-time collaboration capabilities available in Live Meeting—99.99 percent uptime availability and always-on Secure Sockets Layer encryption—you can conduct every meeting with confidence.

Q. What is the privacy policy?
A. Miura Conference takes your privacy seriously. We invite you to read our full privacy policy to find out more.

Q. Does Live Meeting support localised versions of Windows?
A. Native language support is available in the Meeting Console, Invitations, Chat, the Question Manager, and customer support. Languages supported include English, French, German, Japanese, Korean, Spanish, traditional Chinese, and simplified Chinese. With Live Meeting, users can even have multiple language consoles in a meeting based on individual participants' language preferences.

Q. How do I learn more about Live Meeting?
A. Live Meeting is easy to learn. Getting started in a meeting requires only a Web browser and an Internet connection. You can also request a live demonstration from here.

Features:

Q. What recording and playback options does Live Meeting offer?
A. Live Meeting Replay captures everything in the meeting including the live demonstrations, annotations, notes, and visuals—even live Web Slides. Recordings are automatically hosted from the Live Meeting Web conferencing service, making them instantly available with a click of the mouse. On-demand viewing of the Live Meeting Replay is done with industry-standard Microsoft Windows Media Player.

Q. What options does Live Meeting provide for the audio portion of my meeting?
A. Audio conference call controls in Live Meeting enable Miura Conference audio customers to simply and effectively control an audio conference call directly from the Meeting Console and provide the capability to perform a variety of integrated, in-meeting functions.

Q. With Live Meeting, what options do I have for joining and initiating a meeting?
A. Users can leverage the Schedule Meeting page to easily schedule new meetings with one or more participants, set up the meeting date and time, define access options, and invite people to the meeting. The Meet Now command in Live Meeting provides the fastest and easiest way to launch an immediate, spontaneous meeting. Additionally, the Meeting Lobby helps organisers conduct meetings without having to send out invitations to attendees by providing a static and user-friendly URL for the lobby.

Q. How does Live Meeting integrate with my existing systems and applications?
A. As part of the Microsoft Office System, Live Meeting enables users to initiate and join meetings from Microsoft Office programs such as Microsoft Office Word, Microsoft Office Excel, Microsoft Office PowerPoint, and Microsoft Office Visio, or from Microsoft Windows Messenger and MSN Messenger. Meeting organizers are able to schedule meetings using Microsoft Office Outlook or Lotus Notes (even when offline). Integration with Microsoft Active Directory provides automated account creation, password management, and account entry for employees on the corporate network. Additionally, Live Meeting's XML-based application programming interfaces enable developers to integrate Live Meeting with other business systems and third-party applications.

Q. Once in a meeting, what options do I have to interact with my audience?
A. Live Meeting delivers a host of interactive tools that enable presenters to convey their message in a small collaborative environment or large event setting. These tools not only provide an interactive atmosphere for meeting presenters, but create a comfortable, engaging environment for all meeting attendees to communicate their thoughts and feedback, and include:

Q. What are the differences between Live Meeting 2003 and Live Meeting 2005?
A. Live Meeting 2005 takes the best of Live Meeting 2003 Web conferencing technology and makes it easier to work together with colleagues, customers, and partners, no matter where you are. Live Meeting 2005 introduces innovative functionality that makes online meetings more productive. The result is a powerful solution that improves collaboration between groups of three or even thousands.

Q. How many people can attend one meeting?
A.For online meetings, training, and events, Live Meeting is the effective meeting solution that enables you to collaborate with groups of three into the thousands—without leaving your desk. With meeting attendees participating from their PCs, you can kick off a project, brainstorm ideas, edit files, collaborate on whiteboards, and negotiate deals at a fraction of the cost and hassle of being there in person.

Q. How many people can be presenters in one meeting?
A. Live Meeting enables multiple presenters to work together in a meeting with one presenter assigned as the Active Presenter. Any presenter can be made the Active Presenter, and presenters can choose to promote other meeting participants to have presenter privileges. Rather than having to pass the baton to another presenter, Live Meeting gives users the convenience of having multiple presenters so that non-active presenters can answer questions or manage participants.

Technology:

Q. What are the Live Meeting system requirements?
A. As a hosted Web conferencing service, Live Meeting has no server software to install or deploy. Anyone can participate in a Live Meeting using just a PC, an Internet connection, and a telephone. A Windows-based meeting client is available for users of the Microsoft Windows operating system, and a browser-based meeting client is available for users of the Macintosh and Solaris operating systems. For information about client system requirements, see the Technical Details page.

Q. Does Live Meeting work through firewalls?
A. Yes. Live Meeting enables you to communicate and collaborate with remote participants even if they are joining the online meeting from behind a firewall.

Q. Can you conduct live meetings directly from Microsoft Office programs?
A. Yes. The Live Meeting Add-In Pack enables you to schedule and conduct meetings directly from Microsoft Office programs (such as Outlook, PowerPoint, Excel, Word, Visio, and Project) as well as Microsoft Windows Messenger.

Q. How do I deploy Live Meeting across a very large organization?
A. The Live Meeting Intranet Portal enables organizations to easily deploy the Live Meeting service by integrating with Active Directory to authenticate users on the corporate network.

Q. Does Live Meeting have an application programming interface (API)?
A. Yes. Live Meeting has XML-based APIs that enable developers to create programs that integrate with the Live Meeting service.

Pricing:

Q. How much does Live Meeting cost?
A. Miura Conference has a very flexible pricing plan, with several to choose from depending on the number of online meetings your organization expects to conduct and the number of participants to be accommodated. For more information contact us on 0845 644 7950.

Q. Can I sign up for a free trial of Live Meeting?
A. Miura Conference does not charge a setup fee for deploying our Live Meeting solution therefore we do not offer trials of Live Meeting. However we are more than happy to provide live demonstrations of Live Meeting to you at your request.